At Perfect Layout Digital Marketing we are always surprised by how many small businesses still don't have a website in this deep-rooted digital world.
Just because you are a small business, it doesn’t mean that you shouldn’t think and act BIG. The only things stopping you from growing are your own limitations – believing that you don’t need a website until you are bigger or more established is not the right way to look at it.
How many times do you pick up your phone to look something up on the internet? How do you find what you are looking for? After a few searches you find a website that matches your needs. So ask yourself now, by not investing in a website, how many customers could you be missing out on because people who are looking for your services are going to your competitors? Are you mentally kicking yourself? Did you know that a year ago it was found that mobile devices accounted for 51 percent of organic search engine visits?
This is how most businesses communicate news with their customers, most popular to least popular. Which do you do?
Advertising on TV and radio requires a lot more money, so it’s understandable that not all businesses can support that additional spend. However, there is no excuse that the rest aren’t on your marketing radar.
If you are making excuses in your head against doing any of these, you are limiting the potential of expanding your business.
I get all of my business from word-of-mouth.
This is great and well done for building up trust and confidence from your existing client-base. But if you have quiet periods throughout the year, wouldn’t you rather have those down times busy? And if you are flat-out busy and have a small team, imagine what could be possible by getting a new website and having more customers. You could expand your team and concentrate on the tasks you like doing and employ someone to do those other tasks. How nice would that feel?
If nothing else, create a simple website that can act as a business card or CV. This can be an easy way to get started.
It’s OK, I’m on social media
Social media is a wonderful platform to use, but like anything these days, it doesn’t maximise your potential alone. Social media enables people to connect with what they are familiar with and like. But what if your business is a one-off purchase, or something that they are not passionate about? Unless you are spending a lot on social media advertising, you are unlikely to reach those people who are looking for your service, but don’t know that you exist.
I’m a technophobe
Perhaps you don’t know where to start and all this technology is a little bit scary. That’s perfectly OK. No one is capable of doing it all, and frankly there aren’t enough hours of the day to fit everything in. So concentrate on what you do best and find the people who understand this type of thing inside and out (like Perfect Layout Digital Marketing!).
Building a website is something I cannot afford?
Try not to think about what you can or cannot afford. With this mindset you are thinking of it as an expense instead of looking at it in terms of what value it could bring to your business. A website is an investment, so what is that investment worth? What would it take to recoup those costs?
If for example if you were a cake maker and each cake is worth between £60-£100 , if your website costs were £150 per month, then getting two more orders per month would cover this investment. How easy do you think you could generate two more cake leads? What if the website brought you in 10 new orders per month? That would be an extra £600-£1,000 per month of revenue, thanks to the website.
Does that now look attractive?
Also consider that if your cakes are beautiful and tasty, how much repeat business might you get from these clients who found you because of your online presence? Map out these trends now from your current clients and how much repeat business you get from them and then do a quick scaling up of the potential. I’m sure that £150 per month in investing in a website doesn’t seem such an outlay now and maybe you have butterflies in your tummy as you see the potential of what your business might be able to achieve.
If you are going to dip your toe in the water with a website, now is the time to also think about your social media presence, if you don’t have one already. Social media is equally important and can easily help support the website’s rankings. As of 2017, daily social media usage of global internet users amounted to 135 minutes per day, up from 126 daily minutes in the previous year. (Statista)
You don’t have to be on all of them, find out what each one does and how you might engage with customers. You will soon realise that some platforms are perhaps not a great fit for your business. Here is a useful article outlining Ten ways small businesses can use social media to generate leads.
So to answer the question above, regardless of the size of your business, or even if you are just starting a business from scratch. In today’s world, it is vital for your business to have an online presence, and that includes a website, social media and more. Want some advice on how to take the next step, give Perfect Layout a call on 01708 578 015.
So what is a citation?
A citation, or being listed, is an online reference that contains information about a business, namely their name, address and phone number (NAP). This mention can be made on directories, like Thomson, Yell or 192, on websites like Netmums, or social media platforms like Facebook.
Google My Business is a core platform that all businesses should try and list their businesses on as it’s key to being seen on Google Maps. It also allows customers to connect with companies directly via a search, Maps or Google+.
Is it worth taking the time to cite your business on local directories?
Yes! It allows you to be found by a greater number of online customers and search engines like Google and Yahoo. The more directories your business is cited on, the better, as it will increase your chances to rank highly for local searches.
Online directories have replaced the paper versions of Yellow Pages and Thomson Local. Whilst they still exist in paper form, how many of us actually access them to find out where the Chinese restaurants are if visiting a new town? Or which shop on the high street sells your favourite perfume? Are you really going to carry a paper directory around, just in case you need it? Didn’t think so!
The fact is, online directories offer the facility for customers to find out much more about a business other than just the name, address and phone number. It has the added bonus of being accessible whilst on the move via your mobile phone, laptop or iPad.
Here is a list of the information that a business may include on a directory listing:
Listing a business on a directory is not difficult, but it can be time consuming. If you choose to give it a go yourself, make sure you do the job properly. If you don’t, it could affect your income, online rankings as well as your reputation.
Follow these tips to ensure that search engines, like Google, view you as a business that’s real and worth trusting and ultimately worth ranking:
Have you undertaken a review of where your business is cited lately?
Bespoke Curtains & Blinds in Romford, used to be based in North West London. With many existing clients and referrals still coming from that area, the business owner decided that by creating a website, she could attract new clients closer to her premises, as well as the Home Counties.
Perfect Layout Digital Marketing worked with the owner, to understand the industry and wrote all the content for the site. Within a week of the site going live, her first local lead called through.
Carly runs an established ice cream van business that has been in the family for almost 20 years. Her desire to promote her customer base and hire out her services to the Essex public led her to us. We immediately knew that with our help she would be able to have an online presence that would bring in new and repeat customers to use her services.
We started from scratch. During the consultation, we gained valuable insight into who she was and what her business had to offer. Her busy schedule and lack of website design experience meant that she was happy for us to write her content, source her images and effectively design, build and maintain for her a fabulous website.
Whilst this is a niche sector, there is significant competition. Through implementing a number of tools and techniques we were able to get this website up on page 1, organic search for the following keyword searches: ‘ice cream vans Romford’, ‘ice cream van hire Romford’, ‘wedding ice cream vans Romford’, just to name a few.
Carly’s Ice Cream Vans is a website that is hosted by Perfect Layout Digital Marketing and has been search engine optimised and is mobile responsive. Call us now so that we can help you get more leads and grow your business.