It was earlier this year, when we were away for my son's rugby tour, when the stars seemed to align and offer me another opening for a client for newly formed Perfect Layout. As you do (when staying in a holiday camp as part of a rugby tour) I headed to the club house to socialise with other parents from the team and partake in a little beverage - mine was a white wine!
As I arrived at the table, I heard one of the Dad's moan about his website and how it was doing 'nothing' for his business. In the seven years that he had been with this reputable household-name web design company, he said that the only calls he was getting were cold calls. All of his work came from word of mouth. He was thinking of ending the contract, as he was paying a considerable amount of money each month with no real results and couldn’t see the point in continuing.
I decided to join in the conversation and let him know about Perfect Layout Digital Marketing and the work that we do. I didn't lay it on thick; that's not how we work. But I asked him what the domain was and that when I had a moment I would take a look, do a quick website analysis and let him know my observations. Over that weekend, when I found a connection to Wi-Fi (not so great in the middle of the country) and had a look. I was shocked!
This reputable company was taking a fair amount of money each month, for nothing. Their web account manager appeared to be always on the upsell telling him if he did x, y and z, their organic search would improve. What a joke!!!
The only credit I can give - and don't get too excited - is that their website was on a mobile friendly platform, but the content was next to nothing! Across the entire site was a total of approximately 500 words. How would his company ever be recognised for the services he offered when there was no content talking about what he did on his website? How were search engines expected to return his company in organic search when there was so little to go on?
Through a few sketchy headings, you got a sense of what they did, but it didn't even come close to what the recommendations are today regarding the amount of content there should be on a website. It also failed to explain the services they provided and there was no geographic explanation of which areas they served. No wonder he was miffed in spending money each month on this.
To cut a long story short, we recently launched his new website (Oct 2017). We created a comprehensive home page giving a full overview of the company and developed unique pages for each of the services offered. Each page is rich in keywords, making it easier for the algorithms to decipher the business that this company is in. We are confident that in the next few weeks, we are going to see his site climbing up in organic search and that in the near future he is going to be receiving calls and winning new business.
This is the point where most companies would hand the website to the client, say thank you very much and leave you to it. Not with Perfect Layout. With all of our customers who are on a monthly package, we will invest our time on other digital marketing strategies. In our opinion, having a great website is like making a cake with all the right ingredients. If you want a fantastic cake you will need to enrich it with flavours and toppings. In today’s world, being basic just won’t make you stand out.
So the moral of the story is: listen, because you never know what you might hear...and more importantly, speak. Don't ever be afraid to tell people what you can do, especially if you can offer your services. Whilst it was a 'win' for Perfect Layout to sign another client, our mission is always to strive for a 'win-win' all round.
We will monitor the site month-on-month and continue to apply digital marketing strategies to ensure that this website gets noticed. If you're not sure why your website isn't delivering leads to you, give us a call. Let's have a chat and we will schedule a free website consultation.
If you can’t remember the last time you reviewed the website for your business, now may be the time to undertake this task. Not having a new website could be the reason for your business lacking traffic and your competitors getting further and further ahead of you in the game.
It is now more important than ever to have a website that your customers will look forward to visiting. Consumers have a high expectation that a website will be visually attractive, easy to navigate, simple and informative. It should also be a website that works on whatever device the consumer feels like using at the time, wherever they might be.
But my website looks okay…
Recently, we were contacted by a client that had a very nice website. It had some great photos and was clean and easy to read. It was a business that worked mostly on referrals and chance passers-by.
There was no strategy behind their actions and they simply undertook tasks to keep their business afloat as opposed to thinking smart about what would work to promote what they offered and ultimately get more customers walking through the door.
They were working in the business, not on the business.
Their website lacked:
We also advised our client that if he wanted to attract customers to his business he had to get his website working in a way that would get his company appearing when searched for. Specifically creating pages on his website that targeted his local areas would help raise his profile.
Even though he had competitors in the local area, he had a unique selling point that he had never seen before. Perfect Layout was able to open his eyes as to how he could exploit these assets and show potential customers the benefits of going with him as opposed to his opposition.
We also discussed the websites of his larger sized competitors. What they had to offer as well as the pros and cons of their websites. Once the comparisons had been made he was very quickly able to see that his site was outdated.
Even though making the changes we recommended looked scary and trying to take on his competitors looked intimidating, we reassured him that with the right digital marketing approach (some of which are mentioned above) we would be able to increase his visibility and potentially turn those online visits into sales.
Be inspired to revamp your website:
Usain Bolt, Mo Farah and Perfect Layout Digital Marketing
...what do they all have in common?
Two legends of the track hung up their running shoes this year at the World Championship Athletics meet in London. Usain Bolt, Jamaican born and currently the fastest human in the world is considered to be the greatest sprinter of all time. He is an 8-time Olympic world medallist and has many other amazing track achievements.
Or how about admiring Mo Farah? He is the most successful British track athlete in modern Olympic Games history. He won gold in both the 5000m and 10,000m in 2012 and defended his status in 2016. He is the first person in history to defend both distance titles in the Olympics and World Championships Athletics. Very impressive!
So, what do they both have in common with our company Perfect Layout? Change. They knew that their bodies had had enough. It was time to be brave and take a new direction in their life, out of their routine, out of their comfort zone and out of the limelight.
Sound familiar? Are you a company that was once:
Have your sales now dropped?
Do you feel out of your depth when thinking about how to increase your revenue?
Are you at a loss as to how you can get new customers in through the door?
Then you need go no further. Bite the bullet and give us a call now to find out how we can help be your catalyst of change. Creating a new website or improving what you have is just one important facet to building your business up to where you want it to be.
Take action and be like Usain and Mo. There’s a time for thinking and a time for doing - let your time of doing be now!
How could your business benefit from having a new or revamped website with SEO? Why not make a list of the pros and cons to taking immediate action.
Carly runs an established ice cream van business that has been in the family for almost 20 years. Her desire to promote her customer base and hire out her services to the Essex public led her to us. We immediately knew that with our help she would be able to have an online presence that would bring in new and repeat customers to use her services.
We started from scratch. During the consultation, we gained valuable insight into who she was and what her business had to offer. Her busy schedule and lack of website design experience meant that she was happy for us to write her content, source her images and effectively design, build and maintain for her a fabulous website.
Whilst this is a niche sector, there is significant competition. Through implementing a number of tools and techniques we were able to get this website up on page 1, organic search for the following keyword searches: ‘ice cream vans Romford’, ‘ice cream van hire Romford’, ‘wedding ice cream vans Romford’, just to name a few.
Carly’s Ice Cream Vans is a website that is hosted by Perfect Layout Digital Marketing and has been search engine optimised and is mobile responsive. Call us now so that we can help you get more leads and grow your business.