It was earlier this year, when we were away for my son's rugby tour, when the stars seemed to align and offer me another opening for a client for newly formed Perfect Layout. As you do (when staying in a holiday camp as part of a rugby tour) I headed to the club house to socialise with other parents from the team and partake in a little beverage - mine was a white wine!
As I arrived at the table, I heard one of the Dad's moan about his website and how it was doing 'nothing' for his business. In the seven years that he had been with this reputable household-name web design company, he said that the only calls he was getting were cold calls. All of his work came from word of mouth. He was thinking of ending the contract, as he was paying a considerable amount of money each month with no real results and couldn’t see the point in continuing.
I decided to join in the conversation and let him know about Perfect Layout Digital Marketing and the work that we do. I didn't lay it on thick; that's not how we work. But I asked him what the domain was and that when I had a moment I would take a look, do a quick website analysis and let him know my observations. Over that weekend, when I found a connection to Wi-Fi (not so great in the middle of the country) and had a look. I was shocked!
This reputable company was taking a fair amount of money each month, for nothing. Their web account manager appeared to be always on the upsell telling him if he did x, y and z, their organic search would improve. What a joke!!!
The only credit I can give - and don't get too excited - is that their website was on a mobile friendly platform, but the content was next to nothing! Across the entire site was a total of approximately 500 words. How would his company ever be recognised for the services he offered when there was no content talking about what he did on his website? How were search engines expected to return his company in organic search when there was so little to go on?
Through a few sketchy headings, you got a sense of what they did, but it didn't even come close to what the recommendations are today regarding the amount of content there should be on a website. It also failed to explain the services they provided and there was no geographic explanation of which areas they served. No wonder he was miffed in spending money each month on this.
To cut a long story short, we recently launched his new website (Oct 2017). We created a comprehensive home page giving a full overview of the company and developed unique pages for each of the services offered. Each page is rich in keywords, making it easier for the algorithms to decipher the business that this company is in. We are confident that in the next few weeks, we are going to see his site climbing up in organic search and that in the near future he is going to be receiving calls and winning new business.
This is the point where most companies would hand the website to the client, say thank you very much and leave you to it. Not with Perfect Layout. With all of our customers who are on a monthly package, we will invest our time on other digital marketing strategies. In our opinion, having a great website is like making a cake with all the right ingredients. If you want a fantastic cake you will need to enrich it with flavours and toppings. In today’s world, being basic just won’t make you stand out.
So the moral of the story is: listen, because you never know what you might hear...and more importantly, speak. Don't ever be afraid to tell people what you can do, especially if you can offer your services. Whilst it was a 'win' for Perfect Layout to sign another client, our mission is always to strive for a 'win-win' all round.
We will monitor the site month-on-month and continue to apply digital marketing strategies to ensure that this website gets noticed. If you're not sure why your website isn't delivering leads to you, give us a call. Let's have a chat and we will schedule a free website consultation.