In this post we look at why it’s important to maintain consistency between all the different marketing platforms you use. Big corporates like to talk about their branding and how everything that emerges from the organisation follows the same design templates. Smaller businesses should be no different; no matter what platform you’re using, your messaging and branding should be consistent.
In many cases the first engagement a new customer has with you is through your website. It is of the utmost importance that your site looks good and reflects the professionalism you want to convey. Your site, therefore, has to be well designed and easy to navigate.
Don’t forget too, that it must tell people exactly what it is you do in easy to understand language. You’d be amazed by how many sites fail this simple task.
It is also true of your digital marketing, the fact is you’re sharing with people how you can help solve a problem, they don’t always need to know exactly how you’re going to do it. Visitors consume content on websites by scanning pages, they don’t always read your carefully crafted descriptions in full. Also, they don’t linger on pages that do not tell them what they’re looking for. Sites must therefore have a logical flow and obvious navigation markers to help visitors discover the next level of information.
Nearly all businesses, no matter their size, have a logo, colours and a particular typeface that they use in all their communication. This is part of their brand identity. Customers associate that identity with the business, so don’t be tempted to move away from the brand on your website.
That brand identity should be carried through into your digital marketing. Social media platforms such as Facebook, Twitter, Instagram, LinkedIn and your blog can all play a crucial role in attracting new business and reminding existing customers of your businesses services.
Imagine if the messages you put out on each of these platforms looked different and had a different tone of voice. Would it inspire confidence in your business? If one of those messages inspired a click through to your website which was then hard to navigate or had a completely different look, would that make you seem credible?
Luckily, it’s easy to be consistent across your website and social media platforms. With some forethought and planning, you can inspire confidence and gain credibility. It can also improve your rankings when search for online, especially true if you include links to your social media platforms on all the pages of your site.
Having a social media strategy is important for every business. It’s a method that will help engage with potential and existing customers, increase visitors to your site and keep your website refreshed as you post regular content.
Strategy, planning, branding and consistency have always been crucial to marketing campaigns, even before the digital age, but they are now more important than ever. If you’re going to compete, gain market share and grow as a business you need to be on top of these challenges.
If this all sounds too complex or time consuming to do on your own we understand how daunting it can be. Branding, web design and digital marketing strategy are our core skills, so if you need help our team of digital marketing gurus are waiting to guide you.